Employee Benefits and Risk Management
Workers’ Compensation

Employee Responsibilities | Seeking Medical Treatment | Accessing Medical Treatment After Hours  

WC Employee Assistance Program 

If your accident is serious and requires immediate medical treatment, go to the nearest hospital for treatment or call 911. After treatment, have a representative from the facility call Cannon Cochran Management Services, Inc. (CCMSI) at (800) 252-5059 or The District School Board of Pasco County, Risk Management Department at (813) 794-2520.

The District School Board of Pasco County’s (District) goal is to provide you a safe working environment. We realize that occasionally an accident occurs at work; therefore, we have teamed up with CCMSI to provide you quality medical services if you are involved in a work-related accident that results in the need for medical treatment.

  1. Immediately report all work-related accidents to your supervisor or the designated person at your work location.
  2. If your work-related accident results in the need for medical treatment, and is not an emergency, you must immediately report the injury to your supervisor before seeking medical treatment.
  3. Contact the Workers’ Compensation (WC) Designee at your work site to complete a notice of injury report and obtain authorization for medical services. You are required to seek medical treatment at an authorized workers’ compensation network provider nearest your work location.
  4. A CCMSI representative will contact you after you file your notice of injury report. For your convenience, workers’ compensation wall cards are posted at your work location with outlined procedures and network provider information.
  5. Obtain all medical services from a provider within the District’s authorized workers’ compensation provider network. If your treating physician approves treatment by another physician, you must obtain authorization from CCMSI at (407) 660-5600 before your first date of treatment.
  6. Follow your physician, case manager and/or adjuster’s instructions concerning your treatment and ask questions if you do not understand or need an explanation.
  7. Provide your treating physician with complete information on your medical history and current medical problem as related to your employment.
  8. Keep all scheduled appointments and be on time for all medical treatments and evaluations. You are encouraged to schedule appointments before or after your normal work schedule.
  9. If you choose to cancel or do not keep your scheduled appointment(s), you may be considered in non-compliance, which may affect your eligibility for certain workers’ compensation benefits. Contact the case manager or adjuster assigned to your case before canceling or rescheduling an approved appointment.
  10. Return to work as soon as your treating physician releases you.
  11. Only request medical treatment for injuries or illnesses related to your work environment.
  12. Cooperate and respond to all requests from CCMSI regarding your work-related accident.

If you are involved in a work-related accident that requires medical treatment, you will be sent to the nearest authorized workers’ compensation provider for initial treatment. Once you receive initial treatment, you are entitled to one change of physician. To request a one-time change of physician, you must write your CCMSI case manager or adjuster. Your case manager will coordinate your change within the District’s authorized workers’ compensation provider network. CCMSI will not ask you to justify your request, but will ask you for information that will allow them to understand the nature of the request. You may discuss your concerns regarding your physician with CCMSI at any time. If you are referred to a specialist, you must contact CCMSI for the proper referral.

If you are involved in a work-related accident that occurs after normal business hours and require immediate medical treatment, go to the nearest urgent care facility, hospital emergency room or call 911. Whenever possible, you should attempt to access one of the District-approved urgent care facilities or hospitals first. However, if the injury is life threatening, go to the nearest hospital emergency room for treatment.

Examples of when you should use an urgent care facility or hospital emergency room as initial treatment for a work-related injury or illness:
After receiving treatment at a hospital emergency room, you must follow up with an authorized workers’ compensation network provider before returning to work. Within 24 hours of emergency treatment, call CCMSI at to coordinate all follow-up medical treatment.

  1. The injury or illness is life threatening.
  2. You are involved in an accident at the end of the day and the injury is serious enough that you cannot wait until the next business day to seek medical treatment.
  3. The work-related injury or illness occurs after normal business hours or when all District administrative offices are closed.

The District School Board of Pasco County desires that each employee involved in a work-related accident receive medical benefits with high quality care and courteous customer service.

You have the right to report any problem you may have with the level of medical care you receive. You may report informal problems to CCMSI at (407) 660-5600 where you may request to speak with the Employee Assistance Coordinator.

Most concerns will be handled telephonically among all claims handlers and providers and you will be advised of the outcome. In the event your concern cannot be resolved informally, you may then file a formal, written request by submitting a “Workers’ Compensation Request for Assistance/Appeal Form” to CCMSI.

If you have any questions concerning this program or need assistance, please contact your CCMSI claims adjuster.

Workers’ Compensation Staff:

Pasco County Schools District Office Staff


Email Address

Phone Number


Aaron Rinaldi arinaldi@pasco.k12.fl.us 813-794-2345 Risk Manager
Marta Uribe  muribe@pasco.k12.fl.us 813-794-2084 Claims Specialist
Jackie Foster jfoster@pasco.k12.fl.us 813-794-2520 Claims Representative


Cannon Cochran Management Services, Inc. (CCMSI) Staff


Email Address

Phone Number


Jessica Flint   800-252-5059 Loss Time Claims Adjuster 
Kelley Voyles   800-252-5059 Medical Only Claims Adjuster
Salina Hollister   800-252-5059 Medical Case Manager (A-K)
Albert Aronovitz   800-252-5059 Medical Case Manager (L-Z)


Procedures to report injuries to CCMSI is separate from your regular group health insurance. Notify your supervisor of your work-related injury within 24 hours when possible, or as soon as you have knowledge.

Workers’ Compensation Documents

Fraud Statement

Workers’ compensation fraud occurs when any person knowingly, and with intent to injure, defraud, or deceive, any employer or employee, insurance company, or self-insured program, files false or misleading information. Workers’ compensation fraud is a third-degree felony that can result in fines, civil liability, and jail time.