If your accident is serious and requires immediate medical treatment, go to the nearest hospital for treatment or call 911. After treatment, have a representative from the facility call Johns Eastern Company at 800-749-3044 or The District School Board of Pasco County, Risk Management Department at (813) 794-2520.
The District School Board of Pasco County’s (District) goal is to provide you a safe working environment. We realize that occasionally an accident occurs at work; therefore, we have teamed up with Johns Eastern Company to provide you quality medical services if you are involved in a work-related accident that results in the need for medical treatment.
If you are involved in a work-related accident that requires medical treatment, you will be sent to the nearest authorized workers’ compensation provider for initial treatment. Once you receive initial treatment, you are entitled to one change of physician. To request a one-time change of physician, you must write your Johns Eastern Company’s case manager or adjuster. Your case manager will coordinate your change within the District’s authorized workers’ compensation provider network. Johns Eastern Company will not ask you to justify your request, but will ask you for information that will allow them to understand the nature of the request. You may discuss your concerns regarding your physician with Johns Eastern Company at any time. If you are referred to a specialist, you must contact Johns Eastern Company for the proper referral.
Accessing Medical Treatment After Normal Business Hours If you are involved in a work-related accident that occurs after normal business hours and require immediate medical treatment, go to the nearest urgent care facility, hospital emergency room or call 911. Whenever possible, you should attempt to access one of the District-approved urgent care facilities or hospitals first. However, if the injury is life threatening, go to the nearest hospital emergency room for treatment.
Examples of when you should use an urgent care facility or hospital emergency room as initial treatment for a work-related injury or illness:
After receiving treatment at a hospital emergency room, you must follow up with an authorized workers’ compensation network provider before returning to work. Within 24 hours of emergency treatment, call Johns Eastern Company at 800-749-3044 to coordinate all follow-up medical treatment.
Workers’ Compensation Employee Assistance Program The District School Board of Pasco County desires that each employee involved in a work-related accident receive medical benefits with high quality care and courteous customer service.
You have the right to report any problem you may have with the level of medical care you receive. You may report informal problems to Johns Eastern Company at (800) 749-3044 where you may request to speak with the Employee Assistance Coordinator.
Most concerns will be handled telephonically among all claims handlers and providers and you will be advised of the outcome. In the event your concern cannot be resolved informally, you may then file a formal, written request by submitting a “Workers’ Compensation Request for Assistance/Appeal Form” to Johns Eastern Company.
If you have any questions concerning this program or need assistance, please contact your Johns Eastern Company claims adjuster.
*Employees may call District Office staff from their local area code by making the following exchanges and retaining the last four digits of the telephone number:
Procedures to report injuries to Johns Eastern Company is separate from your regular group health insurance. Notify your supervisor of your work-related injury within 24 hours when possible, or as soon as you have knowledge.
Workers’ compensation fraud occurs when any person knowingly, and with intent to injure, defraud, or deceive, any employer or employee, insurance company, or self-insured program, files false or misleading information. Workers’ compensation fraud is a third-degree felony that can result in fines, civil liability, and jail time.