Job Title: Manager, Technology and Information Services

Reports to:Senior Manager, Technology and Information Services
Typical Schedule:245 days/7.5 hours
Bargaining Unit:N/A

 

FLSA:Exempt
Job Code:1412
Salary Schedule:MGT08B

JOB GOAL

Responsible for providing students, faculty, and staff with the necessary support to improve technology resources in the areas of management information systems, technology services, and network and server support services. This includes meeting with stakeholder groups to determine technology needs and determine innovative and productive solutions to identified challenges while supporting the District’s vision mission, and strategic goals.

ESSENTIAL DUTIES & RESPONSIBILITIES

The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These statements are not intended to be construed as an exhaustive list of all duties and responsibilities required of those in this position.

Management Information Systems

  1. Plan, organize, and coordinate the development and advancement of district-wide support systems including software, hardware, and other technology related equipment to continually increase efficiency and effectiveness of District systems.
  2. Collaborate with stakeholders to determine technology needs and develop modifications that improve system productivity.
  3. Supervise the design and development of reporting models that conform to outside agencies' needs and that ensure compliance with local, state, and federal requirements.
  4. Coordinate the extraction of data in response to requests from stakeholders in a format that allows them to make informed decisions.
  5. Recommend, coordinate, and deliver professional development activities for assigned staff to ensure current and best practices are reinforced and identified issues addressed.
  6. Assist with the preparation and recommendation of annual budgets for management information systems.
  7. Implement procedures to monitor the timely replacement of hardware systems and computer software to ensure continuous improvement of technology equipment.
  8. Monitor and review technology and information services trends, best practice, and legislative changes to ensure compliance with system needs and local, state, and federal regulations.
  9. Provide staff development opportunities to stakeholders that ensure proper use of equipment, software, and enterprise systems when new or updated changes occur to management information systems.
  10. Perform other duties as assigned.

Technology Services

  1. Plan, organize, and coordinate development and advancement of district-wide technology support systems including software, hardware, and other technology related equipment to ensure conformity to the latest technology strategies and trends.
  2. Collaborate with stakeholders to determine technology needs and develop modifications that improve system productivity.
  3. Supervise, support, and maintain technology devices throughout the district to ensure effective and efficient operational use.
  4. Monitor and respond to legislative changes that require modifications to district systems and implement any changes in accordance with local state and federal requirements.
  5. Supervise the operations of the technology help desk to ensure effective delivery of services and efficient operations.
  6. Assist with the preparation and recommendation of annual budgets for technology services.
  7. Implement procedures to monitor the timely replacement of hardware systems and computer software.
  8. Monitor and review technology and information services trends and best practices to ensure current systems and procedures are updated when necessary and are in compliance with local, state, and federal regulations.
  9. Provide staff development opportunities to stakeholders that ensure proper use of equipment, software, and enterprise systems when new or updated changes occur in technology services.
  10. Perform other duties as assigned.

Network and Server Support Services

  1. Plan, organize, and coordinate continued development and advancement of network and server support systems.
  2. Collaborate with stakeholders to determine technology and support needs and develop modifications that improve the network/system.
  3. Supervise the support and maintenance of network equipment and servers to ensure they are operating within established parameters.
  4. Monitor and respond to legislative changes that require modifications to district systems and implement any changes in accordance with local state and federal requirements.
  5. Assist with the preparation and recommendation of annual budgets for network and server support services.
  6. Implement procedures to monitor the timely replacement of hardware systems and computer software.
  7. Monitor and review technology and information services trends and best practices to ensure current systems and procedures are updated when necessary and are in compliance with local, state, and federal regulations.
  8. Provide staff development opportunities to stakeholders that ensure proper use of equipment and hardware when new or updated changes occur in network and server support services.
  9. Perform other duties as assigned.

MINIMUM REQUIREMENTS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS & ABILITIES

  • Broad knowledge of various computer systems and software specific to assigned area.
  • Ability to communicate effectively with a variety of audiences, orally and in writing, including electronic media.
  • Ability to organize, prioritize, manage, and carry out duties efficiently and within established timeframes.
  • Ability to establish and maintain collaborative working relationships with all stakeholders.

EDUCATION, TRAINING & EXPERIENCE

  • Bachelor’s Degree from an accredited institution in technology or related field.
  • Three years of progressively responsible experience in information technology/systems related field
  • OR
  • Any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to perform the essential duties and responsibilities of the position.

CERTIFICATES, LICENSES & REGISTRATIONS

None

PREFERRED QUALIFICATIONS

  • Master’s Degree from an accredited institution in technology or related field

SUPERVISORY RESPONSIBILITY

Direct supervision of assigned personnel. Responsibilities include planning assigning and directing work; addressing complaints and resolving problems; training employees; evaluating performance; and interviewing, testing, hiring, and assignment of personnel.

PHYSICAL REQUIREMENTS

Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls require exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work.

PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to sit, talk, and hear; stand and walk; use hands to finger, handle, or feel; reach with hands and arms. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, and the ability to adjust focus.

WORKING CONDITIONS

Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside.

MACHINES, TOOLS, EQUIPMENT

  • General office equipment, including personal computers, fax machines, copiers, telephones, etc.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District’s approved compensation plan. Length of the work year and hours of employment shall be established by the District.

Performance of the job will be evaluated in accordance with provisions of the School Board’s policy on evaluation of personnel.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Pasco County Schools will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.

Manager, Technology and Information Services;   EST: October 20, 2015;   REV: n/a;   Board Approved: October 20, 2015