1. Plan, organize, and coordinate activities related to providing Early Head Start services to families; and ensure all efforts comply with Head Start performance standards and other state and local regulations.
2. Plan and implement activities that support continuous program improvement in order to provide support to families to help their children become school ready.
3. Oversee daily activities of staff and provide training and mentoring when needed.
4. Collaborate with other support services, site, health, and social services staff to provide comprehensive services to children and families.
5. Schedule and provide training and informational presentations regarding first aid, safety, mental health, and other services to community agencies, families and other groups as needed.
6. Facilitate and coordinate parent, family, and community engagement activities.
7. Provide guidance to staff to ensure families are provided with appropriate referrals to alternate programs or community agencies, and access to community resources.
8. Facilitate case management activities, and ensure they are completed in timeframes established by Head Start performance standards.
9. Assist site staff with the collection, preparation, and submission of accurate program information; and maintain a reporting system of all program related information.
10. Support the intervention, referral, and staffing processes for children and families with suspected developmental concerns and/or delays.
11. Monitor and assist staff in engaging families in the development of meaningful Individual Family Support Plans and Family Partnership Agreements.
12. Facilitate efforts with staff to provide socialization activities, ensuring transportation is provided/available and activities are scheduled
13. Implement a transition plan and procedures for children and families entering, transitioning within, or exiting the program.
14. Perform other duties as assigned.

• Ability to work with expectant mothers, infants, toddlers, and families.
• Knowledge and understanding of community resources and agencies
• Ability to communicate effectively with all stakeholders in written and oral form, including electronic media, using positive interpersonal skills
• Ability to prepare and maintain required program records.
• Ability to maintain effective working relationships with all employees, and facilitate effective teamwork between co-workers and the community to build productive, collaborative relationships and to achieve program goals and objectives
• Ability to effectively use technology
• Ability to organize, prioritize, manage, and carry out duties efficiently and within established timeframes

• Must meet all State and Federal requirements for the position according to Head Start Performance Standards
• Bachelor’s degree in Social Services, Education, or related field
• Must be at least 21 years of age
• At least one year of experience working in social services or related field
• OR
• Any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to perform the essential duties and responsibilities of the position

• Master's degree in Social Services or related field
• Considerable experience working with families in poverty
• Previous experience working with families in crisis, providing resources and social services
• Experience facilitating meetings with parents and other community members

Current and former parents or guardians of children served by the Head Start program will receive preference for employment in vacancies for which they apply.